Deposits usually show up in your account within a few minutes. If the money has left your bank but you can't see it in your account yet, don't worry. We're happy to look into it for you.
The quickest way to get it sorted
Send us your receipt in Support Chat. It's the fastest way for us to help, and we'll take it from there.
What to include
A screenshot or PDF from your bank is perfect. It helps us most if it shows:
the date
the amount
who the payment was sent to
your name
To attach it, tap the paperclip icon in the chat. If the upload doesn't work, trying another browser or device usually helps.
Good to know
Please send the receipt in chat rather than in the Verification section. Verification is only for identity and payment-method checks, so a receipt sent there won't reach the team that can help with your deposit.