Ensuring the security and authenticity of our players is paramount to us, and we appreciate your cooperation in providing verification of your residential address.
To facilitate this process, we accept the following documents:
Utility bill (gas, water, or electricity)
Bank statement
Residence certificate
If you don't have any of the above, you can also use:
An official government letter or residency registry document (e.g. a national social/household registry record, or a driver's record) issued within the last 6 months
A screenshot from an official government website showing your name, address and the page URL
Accepted file formats: JPG, PNG, HEIC, WEBP or PDF, up to 50MB.
For further details, you can find additional information under your account section labeled "verification."
We provide 72 hours as an estimate for verification. This is not a guaranteed deadline. If it takes longer than 72 hours, our team can check what is still needed. We will notify you by email once the verification is finalized.
Should you have any queries or require assistance, our dedicated support team is here to help! Please remember that the document submitted should not exceed a period of 6 months from the current date.